4.7 rating on 2GISDelivery in 60–90 minFreshness guaranteeKaspi • Visa • MasterCard

Flower Delivery Terms — ROZY.com.kz

ROZY takes orders for fresh bouquets in Astana, Pavlodar and Karaganda around the clock. In Astana delivery slots run around the clock too; in Karaganda and Pavlodar they run between 09:00 and 24:00. Below you will find full details on terms, cost and coverage.

60–90

minutes — standard delivery

24/7

we take orders

from 20,000 ₸

free delivery

Delivery Cost

Order amount	Delivery cost
Under 20,000 ₸	1,000 ₸
From 20,000 ₸	Free

* The fee is the same in Astana, Karaganda and Pavlodar — there are no district zones and no surcharges for the outskirts. An address beyond the city limits is confirmed by phone +7 (747) 290-42-53.

Delivery Timing

Delivery type	Timing	Conditions
Standard	60–90 minutes	Astana — slots around the clock; Karaganda and Pavlodar 09:00–24:00
Earliest slot	from 60 minutes	Opens 60 minutes after payment
At an exact time	A 30-minute slot	Pick the slot at checkout
Pre-order	Any date	Place in advance for the desired date

Delivery Coverage

Astana

We deliver across every district of the capital: Yesil, Almaty, Baikonur, Saryarka, the left and right banks, new residential complexes (ZhK Nursaya, Severnoe Siyanie, Highvill and others), business centres, hotels, and Nursultan Nazarbayev Airport.

Pavlodar

Delivery throughout Pavlodar; the fee is the same 1,000 ₸ as in the capital, and free from 20,000 ₸. Payment here goes through AirbaPay and accepts cards issued by Kazakhstani banks. Kaspi and PayPal are not available in Pavlodar — both work for delivery to Astana only.

Karaganda

Delivery throughout Karaganda; the fee is the same 1,000 ₸ as in the capital, and free from 20,000 ₸. Payment here goes through AirbaPay and accepts cards issued by Kazakhstani banks. Kaspi and PayPal are not available in Karaganda — both work for delivery to Astana only.

Payment Methods

Delivery to Astana — a Visa or MasterCard bank card (cards of foreign banks included), Kaspi, or PayPal.
Delivery to Karaganda and Pavlodar — a Visa or MasterCard card issued by a Kazakhstani bank, through AirbaPay. Kaspi and PayPal do not work in these two cities.
PayPal — for delivery to Astana only; the amount is charged in US dollars at a fixed rate of 460 ₸ per 1 USD.
ROZY loyalty bonuses — accumulated bonuses can cover part of your order.
Payment is online — the bouquet is arranged after the payment has gone through; the courier does not take cash.

How to Place an Order with Delivery

Choose a bouquet from the catalogue on Rozy.com.kz.
Add the item to your cart and proceed to checkout.
Enter the delivery address, a convenient time and any wishes for the bouquet.
Choose a payment method and confirm your order.
Receive confirmation by SMS or WhatsApp.
The courier will deliver a fresh bouquet at the chosen time.

Important Conditions

Bouquets are assembled right before dispatch — freshness guaranteed.
If the recipient is not at home, the courier will agree on an alternative (reception, neighbours, another time).
Anonymous delivery is available on request — the sender’s name is not disclosed.
A photo report of the handover is provided at the client’s request.
For delivery at an exact time, we recommend ordering 2–3 hours ahead.
On holidays (March 8, February 14) we recommend ordering 1–2 days in advance.

Contact Us

Phone: +7 (747) 290-42-53

Email: info@rozy.com.kz

We take orders around the clock, 24/7. In Astana delivery runs around the clock as well; in Karaganda and Pavlodar slots run from 09:00 to 24:00.

→ Bouquet delivery in Astana → Flower shop in Astana → Buy flowers in Astana → About ROZY

Frequently Asked Questions

How much does flower delivery cost in Astana?

Flower delivery within Astana is free on orders from 20,000 ₸. For smaller orders it is a flat 1,000 ₸ — the same fee in every district, and the same in Karaganda and Pavlodar.

How fast will the flowers be delivered?

Standard delivery within Astana takes 60–90 minutes. The earliest slot you can pick opens 60 minutes after payment, and the following slots run every 30 minutes around the clock.

Which districts of Astana do you deliver to?

We deliver to every district of Astana: Yesil, Almaty, Baikonur, Saryarka, the left and right banks, new residential complexes and business centres. The delivery fee does not depend on the district.

Can I order delivery at night?

Yes. In Astana delivery runs around the clock: the earliest slot opens 60 minutes after payment, at any hour. In Karaganda and Pavlodar slots run from 09:00 to 24:00, so a night order arrives in the first morning slot.